Jump for Joy: Roo Casino’s Got Our Thumbs Up!
You might have guessed it from the name: Roo Casino is an online casino catering specifically to Aussie players. The site was launched in 2017 and is already becoming a favourite among players from Down Under. With a huge selection of pokies and casino games, as well as a ridiculously massive welcome bonus, it’s easy to see why. The graphics might be underplayed, but the site is still pretty easy on the eyes, which is what us Aussies prefer (and we’re sticking to it!). Plus, they emphasise the fun and really focus on catering to the low rollers in it for a flutter. In this Roo Casino review, we’ll tell you everything you need to know about this site in order to get the max from all their offers.
Grouse Games at Roo Casino:
If you prefer to play pokies and casino games from more than one developer, then Roo Casino is the perfect place for you. There are hundreds of games from such legendary developers as BetSoft, Pragmatic Play or Mr. Slotty. The selection of pokies includes classic 3-reel slots as well as modern slots with 5 reels or more. If you’re looking for that big score, then you will find plenty of jackpot slots as well.
The selection of table games is equally impressive and includes different versions of blackjack, roulette and video poker, as well as more exotic games such as scratch cards or bingo. Only the live casino could be a bit bigger, as it currently only features live roulette.
And while Roo might be a little top heavy towards the slots side of the games arena, there is also a sweet collection of Asian themed “Macau” pokies to tickle your fancy. We’ve noticed that in a lot of online casinos, they’ve started adding a ‘Vegas’ section, focusing on Vegas style games. Roo’s taken that idea and given it a pacific twist with their Macau selection, the Pacific home of casino and one of the casino wonders of the world.
Amaze-Roo Casino Bonuses:
Now we’re coming to the good stuff: The welcome bonus at Roo Casino is awesome. Every new player on the site gets a sign up bonus of 200% up to $5,000AUD for their first deposit. The minimum deposit amount is $20AUD and the wagering requirements are extremely generous at just x20. That is among the lowest we’ve found anywhere at any casino on the net!
FYI, the different games contribute in different amounts to the wagering, but most of the pokies contribute 100%.
But the bonus glory doesn’t end with when you sign up: they also have 5 other regular promotions, beside the specials, including daily x30 free spins, 25% and 35% match bonuses and more.
Limited Roo Casino Banking Options:
Roo Casino might accept Australian currency, but their banking options are fairly limited. In fact, they really only include the most common casino banking methods like credit card, prepaid card and bank transfer. Unfortunately, Bitcoin or any other cryptocurrencies are missing from this list.
If you want to make a deposit, you can choose from Visa, MasterCard or Neosurf. But if you want to make a withdrawal, you can only withdraw via Visa or direct wire transfer.
The Roo Casino website doesn’t offer any information on minimum or maximum amounts for deposits. There are limits for withdrawals however: the minimum withdrawal amount is $50AUD and the maximum is $5,000AUD per transaction and $100,000AUD every 10 business days.
Roo Casino Service:
The customer service can be reached via email (firstname.lastname@example.org) and 24/7 live chat on the site. The Live chat is pretty responsive and is not a robot, so you might have to bear with them a few minutes if you’re contacting them during peak hours. There is no hotline, but these days most players prefer live chat anyway.
Roo Casino Loyalty Rewards and VIP Clubs:
Unlike most casinos, the Roo Casino VIP Club is separate from the Loyalty Rewards club. The Roo Loyalty Club is pretty straightforward with the lowest level, bronze, being your entry level into the casino. You work your way up silver and gold to platinum and get better rakebacks at every level.
The Roo VIP Club, however, is not earned: you get in by invitation only. The VIP club is a separate entity from the loyalty club, and it offers unique promotions, personal casino hosts and its own VIP loyalty program with bigger and better event tickets and prizes at every level.
Does Roo Casino Have a User-Friendly Casino Website?
The Roo website is very user-friendly. The design of the site is very organized and modern. In addition, Roo Casino is a very Android, mobile-friendly and can be played from any Android phone or tablet, as the site is fully responsive. However, it’s not very iPhone friendly, although you can still play with the Flash version on Safari.
Is Roo Casino Online Casino a Scam or Legit?
Roo Casino is licensed in Curaçao, where the majority of online casinos in the world are licensed as well. That means you can rest assured that everything here is 100% legit.
Have There Been Complaints About Roo Casino?
There have been a number of complaints about this casino in the past few months. Almost all of them relate to the player trying to withdraw their welcome bonus money before completing the particularly low, x20 playthrough and not complying to the Terms and Conditions. These conditions are actually written plain as day on the website, so we’re not sure why these players are getting so aggro. One player also cited a 45 min wait time for customer service, but that was a once off.